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Thank you for learning German with us. To keep everything clear and transparent, we’ve put together these terms and conditions.
This is where we outline how our products & services work, what you can expect from us, and what we kindly ask from you in return. We’ve kept the language as straightforward as we can, but if you have any questions, feel free to reach out to us.
For the purposes of these Terms and Conditions, the following terms are defined as follows:
Refers to Said Gomez GbR, trading under the name "Sloeful" or "Sloeful German," a company located at 16 Jessnerstraße, Berlin 10247, that owns and operates the Website and provides the Services available at https://www.sloeful.com.
Refers to any individual or legal entity that accesses, uses, or interacts with the Website or the Services, whether as a registered account holder or a visitor.
Encompasses all offerings provided by Sloeful, including but not limited to online language courses, educational content, digital downloads, tutoring sessions, webinars, and any related materials or resources made available via the Website or other online platforms.
Denotes the online properties of Sloeful, including the website at https://www.sloeful.com, as well as any associated mobile applications or other online platforms through which the Services are delivered or may be delivered in the future.
Refers to all materials available on the Website or through the Services, including but not limited to text, graphics, images, videos, audio clips, software, and other materials, whether provided by Sloeful or contributed by Users.
This document, which constitutes a legally binding agreement between You and Sloeful, governing Your use of the Website and the Services, including any policies or documents incorporated herein by reference.
Refers to all charges, costs or amounts payable by the User in exchange for accessing or using the Services, as specified on the Website or as otherwise agreed in writing. All fees are non-refundable unless otherwise stated in the Refund Policy.
Refers to Sloeful's policy outlining how personal data is collected, used, stored, and protected. The Privacy Policy is accessible at https://www.sloeful.com/legal/privacy and is incorporated into these Terms & Conditions by reference, as updated from time to time.
Refers to Sloeful's policy governing refunds for the Services. The Refund Policy is accessible at https://www.sloeful.com/legal/refund-policy and is incorporated into these Terms & Conditions by reference, as updated from time to time.
Sloeful provides digital content and online educational services through the Platform, including online language courses, tutoring sessions, digital downloads, and other educational resources, as detailed in Section 3 of this Agreement. Sloeful reserves the right to modify, suspend, or discontinue any part of the Services at its sole discretion, without prior notice. Your use of these Services is subject to these Terms & Conditions.
This Agreement outlines the general terms and conditions governing the relationship between You and Sloeful, including the rights and obligations of both parties with respect to the use of the Website and the Services. By using the Website or Services, You agree to be bound by the latest version of this Agreement, which may be updated from time to time
Access to the Website and its Content does not generally require any special technical specifications for the User’s device, other than the following minimum requirements:
You are solely responsible for ensuring that Your device meets these requirements. Sloeful is not responsible for any issues or interruptions caused by insufficient device specifications, unstable internet connections, or outdated software on Your device.
Certain actions on the Website require You to submit personal data, including but not limited to:
By engaging in any of the above actions, You consent to the collection, use, and processing of Your personal data in accordance with our Privacy Policy. Sloeful handles personal data in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and any other relevant jurisdictional requirements.
Sloeful employs industry-standard security measures to protect Your personal data from unauthorized access, use, or disclosure, but does not guarantee that these measures are entirely fail-proof.
You agree not to submit or transmit any unlawful, defamatory, obscene, or otherwise inappropriate content through any forms or interactive areas on the Website. Sloeful reserves the right to remove such content and may terminate Your access to the Website and Services if You violate this provision. Sloeful reserves the right, at its sole discretion, to take further legal action against Users who engage in prohibited conduct, including but not limited to reporting violations to appropriate law enforcement authorities.
Unless otherwise stated, all prices displayed on the Website are inclusive of any applicable taxes. Sloeful reserves the right to adjust prices at any time without notice. You are responsible for reviewing the final price prior to making any purchase. Any additional taxes, customs fees, or duties applicable in Your jurisdiction are Your sole responsibility.
You must be at least 18 years old to access or use the Website and Services. By accessing or using the Website and Services, you represent and warrant that you are at least 18 years old. If you are under 18 but at least 13 years old, you may use the Website and Services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms & Conditions. Children under the age of 13 are not permitted to use the Website or Services.
Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records. If you are a parent or guardian and believe that your child under 13 has provided personal information to us, please contact us at hello@sloeful.com
Sloeful is committed to making our Website and Services accessible to all users, including those with disabilities. We strive to comply with applicable accessibility laws, such as the Americans with Disabilities Act (ADA), and follow best practices to ensure our content is accessible. If you experience any difficulty accessing our Website or Services, please contact us at hello@sloeful.com so that we can address your concerns.
To access certain features or Services offered by Sloeful, You may be required to create an account. When registering, You agree to provide accurate, current, and complete information about Yourself as prompted by the registration process. You are responsible for updating such information to ensure its accuracy.
You are solely responsible for maintaining the confidentiality of Your account login credentials, including Your email address, and for restricting access to Your account. You agree to notify Sloeful immediately of any unauthorized use of Your account or any other breach of security. You are responsible for all activities that occur under Your account, whether or not You authorized such activities. ****Sloeful will not be liable for any loss or damage arising from Your failure to protect Your account information.
Accounts are personal to the individual User and may not be transferred, assigned, or sold to any third party, either voluntarily or by operation of law. This includes situations such as mergers, bankruptcy, inheritance, or legal proceedings. Any attempted transfer will be void and may result in account termination. Sloeful reserves the right to terminate or suspend accounts that are subject to unauthorized transfers, without notice.
You are responsible for all activities that occur under Your account. You agree not to share Your account credentials with any third party or permit others to use Your account. You may not sell, transfer, or assign Your account or any rights to it to any other individual or entity. Sloeful reserves the right to monitor account activity to ensure compliance with these Terms and may suspend or terminate Your account in cases of unauthorized use or non-compliance.
You may not create multiple accounts for the purpose of circumventing usage restrictions, accessing promotional offers, or for any fraudulent or malicious activities. Sloeful reserves the right to monitor and restrict the creation of multiple accounts associated with the same individual. In the event that multiple accounts are detected, Sloeful reserves the right to merge accounts, terminate accounts, or take other appropriate action in accordance with these Terms.
You agree not to engage in any activities that may disrupt or interfere with the Website, Services, or other users’ experience, including but not limited to:
Sloeful provides digital services through the Website, allowing Users to access publicly available materials, including but not limited to text, images, audio, and other educational content. These services are subject to these Terms & Conditions, and Sloeful reserves the right to revoke access if You violate any provisions. Access to certain paid content may be time-limited, as specified at the time of purchase
The Website offers Users the option to subscribe to a newsletter managed by Sloeful. The newsletter provides updates on new products, promotions, and services. Users may unsubscribe at any time by using the "unsubscribe" link provided in the emails or by contacting Sloeful at hello@sloeful.com. By subscribing, You consent to the collection and use of Your email address in accordance with our Privacy Policy.
The publicly accessible content on the Website is available free of charge. However, certain Services, such as digital courses, are paid services. Fees for these services are outlined on the Website and are subject to the conditions outlined in Section 5 ("Fees and Payment Terms"). Paid services may also have usage restrictions, including time limits or access conditions, which are specified at the time of purchase.
Upon purchasing a paid service, such as a digital course, an account will be automatically created for the User. This account is necessary for accessing purchased course materials and any related content. The User’s account will remain active unless deleted by the User or terminated in accordance with these Terms & Conditions. Access to paid content is valid for the duration specified at the time of purchase and may be revoked in cases of non-compliance with these Terms.
Users with access to paid digital courses may participate in interactive features, such as posting and viewing comments related to the course. Users agree to use these features responsibly and in compliance with the content guidelines set forth in Section 3.6 ("Prohibited Activities").
Sloeful implements appropriate technical and organizational measures to protect User data from unauthorized access, alteration, or disclosure. Despite these efforts, no method of transmission over the Internet is 100% secure, and Sloeful cannot guarantee absolute security. Sloeful is not responsible for any security breaches or loss of data resulting from events beyond its control, including but not limited to third-party cyberattacks or user negligence.
Sloeful strives to ensure the smooth operation of the Website and the Services. However, Sloeful does not guarantee uninterrupted access, and the availability of the Website may be temporarily suspended for maintenance, upgrades, or due to unforeseen technical issues. Sloeful reserves the right to modify, suspend, or discontinue any part of the Website or Services without prior notice and will not be liable for any interruptions or downtime.
Users experiencing technical issues or disruptions in the Website’s operation may submit complaints to hello@sloeful.com. Complaints should include details of the issue, the date of occurrence, and the User’s contact information. Sloeful will make reasonable efforts to respond to complaints within 30 days using the email address provided by the User. Sloeful is not obligated to resolve all issues and may, at its discretion, provide alternative solutions where full resolution is not feasible.
You are solely responsible for maintaining backups of any data, content, or information that you upload, post, or store on the Website or through the Services. Sloeful is not responsible for any loss or corruption of your data, and we do not guarantee that data will be backed up or retrievable.
From time to time, Sloeful may offer access to services or features that are identified as beta, pilot, limited release, or by similar designation ("Beta Services"). Beta Services are provided on an "as is" and "as available" basis and may contain bugs, errors, or other defects. Your use of Beta Services is at your sole risk, and we disclaim all warranties related to Beta Services. We reserve the right to modify or discontinue Beta Services at any time without notice.
All prices for online language courses and other digital products offered by Sloeful are displayed on the Website at the time of purchase. Prices may vary depending on the User’s location, the local currency, and applicable taxes. Sloeful uses various factors, including geographic location, currency exchange rates, and local purchasing power, to determine the price offered to each User.
Prices displayed in local currencies are not necessarily direct equivalents of prices in other currencies and may fluctuate due to exchange rates and regional economic factors. The currency in which You will be charged will be clearly indicated at checkout. By proceeding with a purchase, You agree to pay the price displayed at checkout, which reflects Your local pricing conditions.
Sloeful reserves the right to adjust prices based on these factors at any time, without prior notice. Any changes to pricing will not affect purchases already completed at the time of the change. Sloeful is not responsible for any additional bank or transaction fees charged by Your payment provider, including foreign exchange fees.
Online language courses may be offered for a one-time fee. Upon successful payment, You will receive access to the purchased course materials for a limited period, as specified at the time of purchase (e.g., 30 days or 3 months). After this period, access to the course will expire, and You will no longer be able to view or use the course content unless otherwise extended by Sloeful at its sole discretion. Sloeful reserves the right to revoke access at any time in cases of non-compliance with these Terms or misuse of the Services.
Sloeful accepts payments through third-party providers, including Paddle, PayPal, and credit card processors. You agree to provide accurate and valid payment information. Any issues arising from inaccurate payment details are Your responsibility. Sloeful is not responsible for any delays or failures in payment processing caused by issues beyond its control, including but not limited to third-party payment provider errors.
For one-time purchases, payment is processed immediately at the time of purchase, and You will receive access to the course upon successful payment. Access to the purchased course will not be granted until payment is received in full. You will receive an email confirmation for each payment.
Sloeful uses third-party payment providers, including but not limited to Paddle, PayPal, and credit card processors, to handle payments. By making a purchase, You agree to comply with any terms and conditions set forth by these third-party providers, including Paddle’s Terms of Service, in addition to Sloeful’s Terms & Conditions.
While we strive to partner with reputable payment providers, Sloeful is not responsible for any errors, fees, or issues arising from the use of third-party payment providers, or any delays in payment processing caused by them. Any disputes related to payment processing must be resolved directly with the relevant payment provider, in accordance with their terms of service. We have no control over the policies or decisions of these third-party providers.
Sloeful remains responsible for all non-payment-related matters, such as issues with course content or access problems.
When you make a purchase through Paddle, you may be required to provide personal information, including your name, billing address, email address, and payment details. Paddle collects and processes this information in accordance with their Privacy Policy. We recommend reviewing Paddle's privacy practices to understand how your personal data is handled.
Paddle shares certain information with us necessary to fulfill your order, typically limited to:
Please note that we do not receive or have access to sensitive payment information, such as your credit card number. This information is processed exclusively by Paddle and is not shared with Sloeful.
If you have any questions or concerns about how Paddle collects or uses your personal information, please contact Paddle directly through their support page.
Sloeful does not store or process Your payment information. All payment data is securely handled by third-party payment providers. For details on how these providers handle Your payment information, please refer to their respective privacy policies. Sloeful is not responsible for any data breaches, security incidents, or unauthorized access to payment information that occurs on third-party platforms.
Refunds will only be provided in accordance with the Refund Policy, which outlines the conditions under which refunds may be granted and is incorporated into these Terms by reference. Refunds will not be provided for any digital products or services that have already been accessed or downloaded, except as required by applicable law. You are responsible for reviewing the Refund Policy prior to making any purchase, and the Refund Policy may be updated from time to time.
In the event of a payment dispute, You must contact Sloeful within 30 days of the charge by emailing hello@sloeful.com. Sloeful will investigate the issue and reserves the right to determine the resolution, including whether a refund or other remedy is appropriate. You are responsible for any charges not disputed within the 30-day window. Sloeful’s decision on any payment dispute is final and binding, unless otherwise required by applicable law.
Sloeful may change the prices of its courses at any time. Price changes will not affect any courses that have already been purchased. The current price at the time of purchase will apply to Your order. Sloeful will not provide retroactive refunds or price adjustments in the event of a future price reduction.
All content provided by Sloeful on the Website, including but not limited to online language courses, videos, text, graphics, images, audio, software, and other digital materials (collectively, “Content”), is the exclusive property of Sloeful or its licensors and is protected by copyright, trademark, and other intellectual property laws. You acknowledge that You do not acquire any ownership rights by purchasing or accessing the Content.
Upon purchasing a course or accessing free materials, Sloeful grants You a limited, non-exclusive, non-transferable, and revocable license to access and use the Content solely for personal, non-commercial purposes. This license is valid only for the duration of the course access period as outlined in Section 5.2. You may not distribute, reproduce, publicly display, modify, or create derivative works based on any Content without prior written permission from Sloeful. Any unauthorized use of the Content for commercial purposes, including but not limited to reselling or redistributing the materials, is strictly prohibited.
You agree not to:
By submitting, posting, or providing any content on or through Sloeful’s Website (including but not limited to comments, feedback, texts, remarks, or any other materials), You grant Sloeful a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media or format, whether now known or hereafter developed.
You waive any moral rights or claims of ownership over the content submitted, and Sloeful retains full discretion over whether and how to use, edit, or remove such content. You represent and warrant that You have all necessary rights and permissions to grant this license and that Your submissions do not infringe upon any third-party intellectual property rights. You are solely responsible for ensuring that Your content complies with all applicable laws and regulations, including intellectual property and privacy laws. Sloeful is under no obligation to use or retain any content submitted by You.
Sloeful respects the intellectual property rights of others and expects You to do the same. If You believe that any content on the Website infringes Your intellectual property rights, please notify us at hello@sloeful.com with detailed information regarding the alleged infringement. While Sloeful may investigate such complaints, it is under no obligation to act on them and may take action at its sole discretion. Sloeful reserves the right to remove content that it believes may infringe the intellectual property rights of others, at its sole discretion.
All logos, trademarks, service marks, and trade names displayed on the Website are the property of Sloeful or its licensors, whether or not formally registered. You are not granted any right or license to use any trademarks without the prior written permission of Sloeful. You may not use Sloeful’s trademarks, logos, or names in any way that may cause confusion, imply endorsement, or misrepresent the relationship between You and Sloeful.
Sloeful reserves the right to terminate access to its Services for users who repeatedly infringe the intellectual property rights of Sloeful or others. In such cases, Sloeful may terminate the user’s account without prior notice and without liability. Sloeful also reserves the right to pursue legal action or seek damages for serious or repeated violations of its intellectual property rights.
Sloeful respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act ("DMCA"). If you believe that any content on our Website infringes your copyright, please provide our Designated Copyright Agent with the following information in writing:
Our Designated Copyright Agent can be reached at:
Upon receipt of a valid DMCA notice, we will promptly remove or disable access to the allegedly infringing material and take reasonable steps to notify the user who posted the material.
By using the Website and Services provided by Sloeful, You agree to comply with all applicable laws, regulations, and these Terms & Conditions, as well as any other policies incorporated by reference, including the Privacy Policy. You are responsible for Your use of the Website, and You agree not to engage in any activities that could harm or interfere with the Website, Services, or other users' experience.
You agree to use the Website and Services solely for personal, non-commercial purposes. You may not use any content or services provided by Sloeful for any commercial purposes, such as for teaching third parties or reselling content, without explicit written consent from Sloeful. Violation of this provision may result in the immediate suspension or termination of Your account and could result in legal action if deemed necessary by Sloeful.
You agree to:
You must not use the Website or Services to:
You must not submit, post, or share any content on or through the Website that:
You acknowledge that there is no expectation of privacy for any content posted or submitted in publicly accessible areas of the Website, including forums, comment sections, or interactive features.
Sloeful reserves the right, at its sole discretion, to remove any user-generated content that violates these Terms & Conditions, including content that is illegal, offensive, defamatory, infringing on intellectual property rights, or harmful to the Website or other users. Sloeful may remove content for any reason, at its discretion, without prior notice. Sloeful will not be liable for any claims resulting from the removal of such content.
Sloeful reserves the right to take appropriate actions in response to any violations of this Acceptable Use Policy, including but not limited to:
If You become aware of any violations of this Acceptable Use Policy, You must promptly notify Sloeful by emailing hello@sloeful.com. Sloeful will investigate all reports and take appropriate action at its discretion. Sloeful is under no obligation to take any action based on reported violations."
The Website, Services, and all content provided by Sloeful are offered on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by law, Sloeful disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from a course of dealing, usage, or trade practice.
Sloeful does not guarantee any specific learning outcomes or the achievement of any educational goals through the use of the Services. Sloeful does not guarantee that the Website or Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Sloeful also does not warrant the accuracy, completeness, or reliability of any content, information, or materials available through the Website or Services. You use the Website and Services at Your own risk.
To the fullest extent permitted by applicable law, Sloeful, its owners, employees, affiliates, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, or goodwill, resulting from:
This limitation of liability applies regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other legal theory, and even if Sloeful has been advised of the possibility of such damages.
In no event shall Sloeful’s total liability to You for all claims arising out of or related to the use of the Website or Services exceed the total amount You have paid to Sloeful, if any, for the Services during the 12 months preceding the date the claim arose. If You have not made any payments to Sloeful, Sloeful shall have no liability to You.
The Website and Services may contain links to third-party websites, services, or resources that are not owned or controlled by Sloeful. Additionally, users may submit or upload content to the Website. You acknowledge and agree that Sloeful is not responsible or liable for:
Sloeful does not monitor or control user-generated content and is not responsible for its accuracy, legality, or appropriateness. Users who submit content remain solely responsible for ensuring that their content complies with applicable laws. You acknowledge that Your use of any third-party websites, services, resources, or user-generated content is at Your own risk.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. In such jurisdictions, the liability of Sloeful shall be limited to the maximum extent permitted by law. Nothing in this Agreement excludes or limits Sloeful’s liability for any matter that cannot be excluded or limited under applicable consumer protection laws, including but not limited to data protection laws such as the General Data Protection Regulation (GDPR).
Sloeful reserves the right to suspend, restrict, or terminate Your account and access to the Services at any time, with or without prior notice, for any reason, including but not limited to:
In such cases, Sloeful may, at its sole discretion, terminate Your access to the Website and Services without refund or compensation. Sloeful will not be liable to You or any third party for the termination of Your account or access to the Services. Upon termination, You will no longer have access to Your account or the Services associated with it.
Sloeful also reserves the right to refuse service to any individual or entity, at any time, for any reason, without providing an explanation. Such refusal, suspension, or termination shall not limit any other rights or remedies available to Sloeful under applicable law. Upon termination, Your right to use the Website and Services will immediately cease, and any licenses or permissions granted to You under these Terms will be revoked.
You may terminate Your account at any time by contacting Sloeful at hello@sloeful.com. Termination will take effect immediately, and You will no longer have access to Your account or any purchased Services.
If You terminate Your account, no refunds will be provided for any remaining access to online courses or Services, unless otherwise specified in the Refund Policy or required by applicable law. Termination does not absolve You of any outstanding payment obligations or liabilities that arose prior to termination.
Upon termination of Your account, whether initiated by You or Sloeful:
Sloeful reserves the right, at its sole discretion, to allow reactivation of a terminated account. Any such reactivation may be subject to additional terms and fees, including but not limited to rectifying the issues that led to termination, paying any outstanding fees, and agreeing to the latest version of these Terms & Conditions.
Sloeful collects and processes personal data that You provide during registration, account creation, and use of the Services. This data may include but is not limited to Your name, email address, payment details, IP address, and information about Your usage of the Website. The legal basis for the collection and processing of Your data includes Your consent, our legitimate interests, and compliance with legal obligations. For a detailed description of how we collect, use, and protect Your personal data, please review our Privacy Policy, which is incorporated into these Terms & Conditions by reference.
The personal data we collect is used for the following purposes, based on Your consent, our legitimate interests, or the performance of a contract:
Sloeful implements appropriate technical and organizational measures to protect Your personal data against unauthorized access, loss, alteration, or disclosure. While we strive to use commercially acceptable means to protect Your data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. Any transmission of personal data is at Your own risk. Users are also responsible for maintaining the confidentiality of their login credentials and taking appropriate measures to protect their personal information online.
Depending on Your jurisdiction, You may have the following rights concerning Your personal data:
To exercise any of these rights, please contact us at hello@sloeful.com. We will respond to Your request in accordance with applicable laws and within the timeframes required by those laws.
Sloeful may use third-party service providers, such as payment processors and cloud storage providers, to process Your personal data. These third parties are contractually obligated to protect Your data and process it only for the purposes instructed by Sloeful. However, Sloeful is not responsible for the privacy practices or policies of these third-party providers. For more details, please review our Privacy Policy.
If You are located outside the jurisdiction where our servers are located, please note that Your personal data may be transferred across international borders to servers located in other countries. In such cases, Sloeful will ensure that appropriate safeguards, such as Standard Contractual Clauses or an adequacy decision by the European Commission, are in place, in accordance with applicable data protection laws, to protect Your data during such transfers.
Sloeful retains Your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Some data may need to be retained for longer periods to comply with legal obligations, such as tax, accounting, or reporting requirements. When the data is no longer needed, we will securely delete or anonymize it.
Sloeful uses cookies and similar tracking technologies to collect data on how You use the Website, to improve functionality, and for analytics purposes. You can manage Your cookie preferences, including opting out of non-essential cookies, through the cookie consent banner displayed on the Website or through Your browser settings. For more information, please see our Cookie Policy.
Sloeful complies with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If You are located in other jurisdictions, such as Canada (under PIPEDA) or Australia (under the Privacy Act), You may have additional rights as outlined in our Privacy Policy. If You are located in the European Economic Area (EEA) or California, You have specific rights and protections under these laws, as outlined in our Privacy Policy.
In the unlikely event of a data breach that compromises Your personal data, Sloeful will notify You and the relevant authorities as required by applicable data protection laws. We will take prompt steps to mitigate the breach and provide You with information on the nature of the breach and the steps You can take to protect Yourself.
If you have any questions or concerns about our data protection practices, you may contact our Data Protection Officer:
These Terms & Conditions, and any disputes arising out of or relating to them or the use of the Website and Services, shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law principles. This choice of law does not affect Your rights as a consumer to rely on mandatory local consumer protection laws that may apply in Your jurisdiction.
You agree that any legal proceedings or disputes arising out of or relating to these Terms & Conditions, or the use of the Website or Services, shall be subject to the exclusive jurisdiction of the courts located in Berlin, Germany. However, Sloeful reserves the right to bring enforcement actions, injunctions, or claims in any other jurisdiction where You are located, if deemed necessary to protect its rights.
If You are accessing the Website or Services from outside Germany, You are responsible for complying with any local laws that may apply. Sloeful makes no representation that the Website, Services, or content are appropriate, legal, or available for use in locations outside of Germany. However, You agree that any disputes, claims, or legal actions will be governed by German law and resolved exclusively in the courts of Berlin, Germany, regardless of the country in which You are located.
Sloeful will not be liable for any failure to perform, or delay in the performance of, any of its obligations under these Terms & Conditions due to events beyond its reasonable control (“Force Majeure Event”). For self-paced, pre-recorded digital content, access will remain unaffected unless the Force Majeure Event directly impacts the technical infrastructure required for delivery. A Force Majeure Event includes, but is not limited to:
In the event of a Force Majeure Event, Sloeful’s obligations under these Terms & Conditions will be suspended for the duration of the event. Sloeful will use reasonable efforts to mitigate the effects of the Force Majeure Event and resume performance of its obligations as soon as practicable. The suspension of obligations does not automatically extend the access period for time-limited services, unless otherwise agreed in writing.
Sloeful will make reasonable efforts to notify You as soon as possible of the occurrence of a Force Majeure Event that affects its ability to perform its obligations under these Terms & Conditions. Such notification will include a description of the Force Majeure Event and its expected duration, if known. However, Sloeful’s ability to notify You may be delayed if the Force Majeure Event also impacts communication systems.
If a Force Majeure Event continues for more than 30 days, either party may terminate the affected services by providing written notice to the other party. In the case of termination due to a Force Majeure Event, You will not be entitled to a refund unless otherwise specified in the Refund Policy or required by applicable law. Upon termination, services will not resume automatically unless You re-subscribe or re-purchase the affected services.
Force Majeure does not apply to payment obligations. You remain responsible for any fees owed to Sloeful even during a Force Majeure Event unless otherwise agreed in writing. However, for subscription-based services, Sloeful reserves the right to temporarily suspend billing during a Force Majeure Event if the services are significantly disrupted.”
Sloeful’s liability in the event of a Force Majeure Event is limited to resuming the affected services or issuing prorated refunds as described in these Terms & Conditions or the Refund Policy. Sloeful shall not be liable for any other damages, losses, or expenses You may incur as a result of the Force Majeure Event.
Since Sloeful relies on third-party services (such as hosting, payment processors, or communication platforms), it might be helpful to include a clause clarifying that any disruption caused by third-party providers as a result of force majeure also qualifies as a Force Majeure Event.
These Terms & Conditions, together with the Privacy Policy, Refund Policy, and any other legal notices published on the Website, constitute the entire agreement between You and Sloeful regarding the use of the Website and Services. This agreement supersedes any prior understandings, agreements, or representations, whether written or oral, regarding the subject matter.
If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision will be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect.
Sloeful’s failure to enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. No waiver of any term will be deemed a further or continuing waiver of that term or any other term.
You may not assign, transfer, or delegate any of Your rights or obligations under these Terms & Conditions without Sloeful’s prior written consent. Any unauthorized assignment will be null and void. Sloeful may assign its rights and obligations under these Terms without Your consent in connection with a merger, acquisition, or sale of assets.
Sloeful reserves the right to modify or update these Terms & Conditions at any time, at its sole discretion. Any changes will be effective upon posting to the Website. Sloeful will make reasonable efforts to notify You of any material changes, but it is Your responsibility to review these Terms regularly. Continued use of the Website or Services after changes are posted constitutes Your acceptance of the updated Terms.
All notices, requests, demands, and other communications required or permitted under these Terms & Conditions must be in writing and will be deemed properly given if delivered via email to the most recent email address provided by You, or to Sloeful via the contact information published on the Website. You are responsible for ensuring that Your contact details are current and accurate. Notices are considered received 24 hours after they are sent, unless the sending party is notified that the email address is invalid.
The headings used in these Terms & Conditions are for convenience only and have no legal or contractual effect.
You agree to defend, indemnify, and hold harmless Sloeful, its owners, employees, contractors, affiliates, and agents from any claims, damages, liabilities, losses, costs, or expenses (including legal fees) arising out of or related to:
These Terms & Conditions are written in English, and any translations are provided for convenience only. In the event of any conflict between the English version and any translated version, the English version shall prevail.
All provisions of these Terms & Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, limitations of liability, and dispute resolution provisions.
These Terms & Conditions are entered into solely between you and Sloeful. No other person or entity shall be considered a third-party beneficiary of these Terms & Conditions or have any rights to enforce any term of this agreement. Nothing in these Terms & Conditions is intended to confer any benefits, rights, or remedies to any person or entity other than the parties.
In the event of a dispute, claim, or controversy arising out of or relating to these Terms & Conditions, the Website, or the Services, You agree to first contact Sloeful at hello@sloeful.com to attempt to resolve the dispute informally. Both parties agree to use good faith efforts to resolve the dispute within 30 days of the initial notice.
If the dispute cannot be resolved informally, You and Sloeful agree to resolve any unresolved disputes through final and binding arbitration, except as provided below. The arbitration will be conducted in Berlin, Germany, in accordance with the rules of the [German Institution of Arbitration (DIS)] or another mutually agreed arbitration body.
The arbitration will be conducted by a single arbitrator, and judgment on the arbitration award may be entered in any court having competent jurisdiction. Arbitration will be confidential and conducted in English or German, unless otherwise agreed by both parties. Each party will bear its own costs and expenses, except as required by the arbitration rules or applicable law.
You agree that any claims must be brought in Your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator shall have no authority to consolidate claims or conduct any class action arbitration.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any competent court to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights.
You agree to comply with all applicable local, national, and international laws, rules, and regulations in connection with Your use of the Website and Services. This includes, but is not limited to:
